User data deletion
Requesting deletion
If you have an account or we hold personal data about you in connection with OneShip, you can ask us to delete your account and associated personal data, subject to any legal or contractual obligations we must keep certain records.
To submit a deletion request, email us at support@oneship.ai. Please use a clear subject line (for example, “Data deletion request”) and include the email address or phone number you used to register, so we can locate your account. We may need to verify your identity before processing the request.
We will respond within a reasonable time and let you know if we need any further information. If you have questions about how we handle personal data, see our Privacy Policy.